Reports to: Customer Service Manager
The primary responsibility of the Customer Service Representative-Remote is to consistently execute the Company Customer Service SOP and deliver best-in-class service to Company Customers.
Required Minimum Qualifications
This position is a remote position that is performed at the CSR-Remote’s home. Inter-branch and/or offsite meetings on occasion require vehicular travel. Most of the day will be spent in a sitting position, with frequent use of computer and phone equipment. Occasional site visits to residential and/or commercial construction jobsites requiring the use of PPE should be expected.
**Job descriptions are not meant to imply that the duties stated are the only ones to be performed by the incumbent. Employees will be required to follow any other job-related instructions and perform any other job-related duties as requested/asssigned.