Granite Repair Tech

  • Interior Logic Group
  • Remote (Sacramento, CA, USA)
  • Aug 21, 2020
Full time Construction

Job Description


The primary responsibility of the Customer Service Technician will be responsible providing excellent customer service regarding warranty repair or installation of products.


·Notified of complaints regarding warranty repair issues and/or product or installation of product

·Investigate or inspect deficiencies or problems to determine what is necessary to resolve the problem and fix it

·Completes repairs on granite, marble, quartz, solid surface, etc.

·Ensure appropriate materials in proper amounts are used to make repairs

·Responsible for making warranty repairs timely; meeting customer expectations

·Prepare, maintain and submit all signed work orders

·Load product/materials onto appropriate equipment for processing

Set up and operate required power equipment, e.g. tile saw, vacuum, grinder, etc.

·Know, understand and comply with all SWPPP, OSHA and IIPP policies and procedures

·All other job duties as assigned


  • High School diploma or general education degree (GED); or three years related experience and/or training; or equivalent combination of education and experience
  • ·Bilingual experience preferred but not required (English/Spanish)
  • · Must have a valid California Driver’s License and vehicle insurance as required by California Law
  • Ability to effectively present information and respond to questions from groups of manager, clients, customers and the general public
  • Interpersonal skills to develop and maintain professional working relationships with builders, vendors, subordinates and co-workers
  • Excellent written and verbal communication skills
  • Ability to proactively identify, analyze, address and resolve problem areas, conflicts and issues; strong decision making skills
  • Organizational skills to insure adequate tracking systems are utilized to maintain and track all required information associated with the ordering and production process
  • Working knowledge of internet, inventory, project management, spreadsheet and word process software and order processing systems

Physical Demands

· Ability to stand, walk, use hands and fingers to manipulate objects or controls, climb or balance, stoop, kneel, speak clearly and hear.

·Vision abilities (with correction) include close, distance and peripheral.

· Ability to safely drive a vehicle for long periods of time.

· Ability to work extended hours if needed.

· Ability to work in all weather conditions.

· Ability to lift and carry up to 70 pounds.


· Work performed on local home builder construction jobsites.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour


Number of Openings


Who can apply?




Driver's License Required