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Primary Duties & Responsibilities Leads/Manages plan production process with the division team from schematic design to release of construction documents. Manages CAD Associate(s) and assists with training and performance reviews (not all divisions have CAD Associates). Reviews quality of work delivered from CAD Associate(s) and consultant team(s) and ensures quality expectations are met along with having needed resources for quality of projects. Reviews product strategy and needs with division leadership and corporate Planning and Design and makes recommendations based on market research. Reviews projects at milestone completions to assure they meet value design, target profile, division requirements, corporate standards and quality drafting standards. Manages and maintains project schedules for all assigned projects to assure they are completed on time (may require CAD drafting, as needed). Updates division team on status of projects using...

Primary Duties & Responsibilities Provide essential administrative support to the Land Department (Development and/or Acquisition) for the purchase and development of home sites.  Duties may include but are not limited to the following: Set up and maintain files and/or “books” of information on communities (such as utility companies, contractors, final plats, important dates, contracts, landscape plans, takedown schedules, contact persons), prepare off-site construction schedules for all projects/contracts; develop or assist with feasibility, preliminary and final budgets. Track costs associated with difficult lots that will not be covered in typical construction budgets; maintain landscaping conceptual plans; track legal entities. Secure, place and monitor all bonds and licenses for Land Development. Prepare Land Acquisition Requests; may maintain log of lot closing requests and schedules for same. Input and maintain various Land...

Primary Duties & Responsibilities Receives calls and review correspondence from homeowners. Schedules appointments with homeowners. Conducts repair inspections with homeowners, utilizing extreme tact and diplomacy. Determines repairs to be made using discretion to satisfy customer requests and creates work order schedules. Communicates repairs needed to field and office staff; refers repair requests for unwarranted items to management. Communicates and coordinates with subcontractors regarding work orders and schedules; uses diplomacy in dealing with subcontractors. Verifies completion of subcontractor workmanship and communications completion to office staff. Authorizes billing requests after reviewing submitted charges for accuracy. Performs other duties as assigned by Customer Care Executive. Education & Experience High school graduate or equivalent. Three years customer service with three to five...